Reference

Your Account Details and Our Privacy Policy

Every tk1271 account sits under one written privacy policy, and it reads the same whether you sign in on your phone or from a browser. It tells you which details we hold, why we hold them, and what you can ask us to change.

Same policy on phone and browserbKash, Nagad, Rocket recordsCookie settings explainedOne data request path
tk1271 Your Account Details and Our Privacy Policy
DATA HANDLING

How We Store and Protect Account Data

Cookies, device logs, session records and payment references are the four areas you ask about most, so each one is handled in the open. Nothing is stored without a reason tied to your account or a legal duty. A round of Prize Carnival on your phone logs the device and the start time; a cricket market you backed during a BPL match logs the same. That trail is how a login you did not make gets caught. Retention periods sit inside the policy itself, and you can request a copy of what we hold.

Cookies on Login

A small cookie keeps your session alive between pages, and another remembers your language. You can clear them in your browser settings, though you will sign in again the next time you open the lobby.

Account Security Steps

Every login runs through an OTP sent to your registered number, and we log the device and time. If a session looks unfamiliar, change your password and message support so we can lock the account.

Records We Keep

Deposit references from bKash, Nagad or Rocket, game rounds such as Crash Lightning and Blackjack Glory, and support threads stay on file while the account is open, because disputes and wallet checks need them.

Changing What We Hold

Ask us to correct a wrong phone number or remove details we no longer need for a legal reason. We confirm the change in writing, and anything we cannot delete stays flagged as restricted.

REACHING OUR TEAM

Where to Send a Privacy Request

Privacy requests run through the same desk that fixes your wallet problems, so there is no second team to hunt down. Open your account, tap Help and pick Data Request; that path carries your account ID along with the message, which saves a round of questions. Signed out and stuck? Write from the email address registered on the account and our team verifies you before anything is shared. Both routes work for you from Bangladesh, and replies come in English.

Team online

Help Tab in Your Account

Sign in, tap Help, then choose Data Request. Your message reaches our support desk with your account ID already attached, so the team can pull the right records without asking you to repeat yourself.

Reply From Your Registered Email

Locked out of the account? Write to the support desk from the email address we have on file. We verify identity before disclosing anything, which keeps your wallet and transaction history out of the wrong hands.

Cookie and Tracking Questions

Ask the same desk about cookies or device identifiers. Tell us which browser you use on your phone and we will point you to the exact settings that clear or block the identifiers this site stores.

Questions About Your Data and Access

Most messages we get about this policy land on the same handful of themes: what you can see, what you can change, and who else sees it. Here are those answers, written the way we would explain them on chat rather than the way a clause reads.

Your mobile number, password hash, the wallet you used and a record of rounds and payments. We do not ask for documents unless a wallet check or a legal duty requires them.

Yes. Raise a Data Request from the Help tab and we send a summary of your account data, including payment references and login records, after we confirm it is really you.

Ask support to correct a number or email, and tell us what you want removed. Details we must keep for payment records or legal reasons stay restricted rather than deleted, and we tell you which ones.

Wallet providers receive the amount, the sender number and the reference needed to clear a transfer. They do not get your password or your game history, and we share nothing else unless the law compels it.

Game activity stops and your profile is deactivated. Transaction records from bKash, Nagad, Rocket or Upay deposits are retained for the period the policy states, then deleted on the usual schedule.

Yes. The revised text goes up on this page with a new date, and a short notice appears the next time you sign in, so you see it before you use the wallet again.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.